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STANDARD TERMS AND CONDITIONS OF SALE

  1. SILVÈRE ELITE
  2. TERMS AND CONDITIONS OF SALE
  3. Last updated: 11 October 2026
  4. 1. Company Information
  5. These Terms and Conditions of Sale govern purchases made through www.silvereelite.com, operated by:
  6. Trading Name: Silvère Elite
  7. Legal Business Name: Silvère SE
  8. Business Registration Number: SIRET: 520 520 446 00029
  9. Registered Business Address: 66 Avenue des Champs-Elysées, 75008 Paris, France
  10. Email: silvereelitecontact@gmail.com
  11. Website: www.silvereelite.com
  12. Silvère Elite is referred to in these Terms and Conditions as "we", "us" or "our".
  13. By purchasing a programme or digital product, the customer agrees to these Terms and Conditions, subject to all applicable mandatory consumer rights.
  14. 2. Products and Educational Services
  15. Silvère Elite provides online educational programmes, digital learning materials, business-planning tools and strategic resources designed primarily for fashion, beauty and luxury entrepreneurs.
  16. The Fashion Brand Architect Programme includes online lessons, practical examples, collection-planning tools, pricing tools and supporting educational materials.
  17. The specific programme content, access duration, technical requirements and delivery arrangements are described on the product page at the time of purchase.
  18. Silvère Elite reserves the right to improve and update educational content, subject to its contractual obligations and applicable consumer-protection laws.
  19. 3. Prices and Payment
  20. All prices are displayed in euros (€), with applicable taxes and charges disclosed as required before payment.
  21. Payments are processed through supported secure payment providers.
  22. Eligible customers may be offered instalment payment options through third-party providers such as PayPal or Klarna, subject to availability, approval and the provider's applicable terms.
  23. Where third-party financing is used, the customer must comply with the repayment agreement concluded with that provider.
  24. An order is confirmed following successful payment authorisation and issuance of an order confirmation.
  25. 4. Early Access and Presale Enrolment
  26. Certain programmes may be offered for presale before their official release.
  27. The Fashion Brand Architect Programme is offered at an introductory early-access price of €450, limited to the first 100 confirmed eligible enrolments.
  28. Its intended regular selling price is €690.
  29. Early-access purchasers secure their enrolment at the confirmed purchase price.
  30. The scheduled programme release date is [Confirmed Release Date].
  31. The product page will identify the materials available on the release date and the delivery schedule for any subsequent modules.
  32. If a material delay or change occurs, Silvère Elite will inform affected customers and respect their applicable statutory rights and remedies.
  33. The early-access offer ends according to its published conditions. Confirmed orders retain their agreed contractual terms.
  34. 5. Delivery and Course Access
  35. All programmes and educational materials covered by these Terms and Conditions are supplied digitally unless otherwise stated.
  36. No physical shipping is required.
  37. Customers receive access instructions through their registered email address or designated learning account.
  38. Presale customers receive programme access according to the delivery schedule communicated before purchase.
  39. The access duration, available downloads and any technical requirements will be identified in the programme description.
  40. 6. Statutory Right of Withdrawal
  41. Consumers purchasing online may benefit from a statutory 14-day right of withdrawal under French consumer law and other applicable mandatory consumer-protection legislation.
  42. For eligible consumers, the withdrawal period generally starts on the day the contract is concluded.
  43. The customer may exercise the applicable withdrawal right without providing a reason.
  44. For presale purchases, the withdrawal period generally starts when the order contract is concluded, even if the programme is scheduled for delivery at a later date.
  45. The programme release date does not automatically create a new statutory withdrawal period.
  46. 7. Digital Content and Loss of Withdrawal Rights
  47. For digital content supplied without a physical medium, such as downloadable educational materials, videos and digital templates, a statutory exception to the withdrawal right may apply when supply begins before the end of the withdrawal period.

  48. Where required by applicable law, this exception applies only when:

    • The consumer has given prior express consent for the supply of digital content to begin before the withdrawal period expires.

    • The consumer has expressly acknowledged that beginning supply under those conditions will result in the loss of the statutory withdrawal right.

    • Silvère Elite has provided the legally required confirmation of that agreement.

    49. The applicable withdrawal treatment depends on the nature of the purchased digital content or service and the relevant legal requirements.

    Where those conditions have not been satisfied, the consumer retains all applicable statutory withdrawal rights.

    Agreement to the general Terms and Conditions alone does not constitute a valid waiver of statutory withdrawal rights.

    8. Refund Policy

    Silvère Elite does not offer an additional voluntary or commercial money-back guarantee.

    Refund requests are assessed according to applicable statutory consumer rights and the contractual obligations of Silvère Elite.

    Where a consumer validly exercises a statutory withdrawal right, Silvère Elite will reimburse the payments due within the legally required period, using the original payment method unless another method is expressly agreed.

    Where legally permitted following a valid withdrawal, Silvère Elite may deactivate access to the relevant programme and digital materials.

    Refunds and other remedies may also be available where required by law, including cases involving non-delivery, lack of conformity, defective digital content or other failures to meet contractual obligations.

    No provision in this Refund Policy excludes or restricts mandatory statutory rights.

    9. How to Exercise Withdrawal Rights

    Where a statutory right of withdrawal applies, consumers may notify Silvère Elite of their decision by submitting an unequivocal withdrawal request through:

    Email: silvereelitecontact@gmail.com

    Postal address: 66 Avenue des Champs-Elysées, 75008 Paris, France

    Consumers may also use the model withdrawal form provided below.

    The request should identify the purchaser and the relevant order sufficiently to allow processing.

    Where required, Silvère Elite will acknowledge receipt and process the request within the applicable legal time limits.

    10. Intellectual Property and Licence

    All programme materials, videos, documents, proprietary frameworks, worksheets, templates, Excel files and educational resources remain the intellectual property of Silvère Elite or their respective rights holders.

    Purchasing a programme grants the customer a personal, non-exclusive, non-transferable licence to use the materials for learning and internal business purposes.

    Customers may use the supplied collection-planning and pricing tools to develop and manage their own businesses.

    Redistribution, resale, sublicensing, public publication, unauthorised copying or commercial distribution of programme materials is prohibited without prior written permission.

    These restrictions are subject to applicable mandatory legal rights.

    11. Educational Purpose and Business Results

    Silvère Elite programmes provide professional education, strategic methodologies and practical business-planning resources.

    Actual business performance depends on numerous factors, including market conditions, implementation decisions, available resources and operational management.

    Silvère Elite does not guarantee specific revenue, profit margins, sales volumes or business outcomes.

    Illustrations, case studies and financial examples are provided for educational purposes.

    12. Programme Availability and Legal Guarantees

    Silvère Elite undertakes to provide purchased programmes and digital materials in accordance with their contractual descriptions and applicable law.

    Customers retain all mandatory legal guarantees, including applicable rights relating to the conformity of digital content and digital services.

    Where applicable, consumers may be entitled to have non-conforming digital content brought into conformity or to obtain a price reduction or termination and reimbursement under the conditions prescribed by law.

    Temporary maintenance, technical updates or platform interruptions will be managed in accordance with applicable contractual and statutory obligations.

    13. Personal Information and Privacy

    Personal information collected during enrolment, payment and course participation is processed in accordance with applicable data-protection regulations.

    Further details are available in the Silvère Elite Privacy Policy published on www.silvereelite.com.

    14. Complaints and Consumer Mediation

    Customers may contact Silvère Elite regarding orders, payments, access or programme delivery through:

    Email: silvereelitecontact@gmail.com

    Postal address: 66 Avenue des Champs-Elysées, 75008 Paris, France

    Silvère Elite will seek to resolve complaints amicably.

    Where applicable, consumers may contact the designated consumer mediation service:

    Consumer Mediator: CM2C

    Mediator Website: https://www.cm2c.net/

    Mediator Address: 49 Rue de Ponthieu, 75008 Paris, France


    15. Governing Law and Jurisdiction

    These Terms and Conditions are governed by French law.

    Where applicable, mandatory consumer-protection provisions of the customer's country of habitual residence remain unaffected.

    Any disputes are subject to the courts having jurisdiction under applicable law.

    16. Amendments

    Silvère Elite may update these Terms and Conditions to reflect legal, operational or programme changes.

    Unless otherwise lawfully agreed or required, the Terms and Conditions applicable to a confirmed order remain those in force at the time of purchase.

    17. Contact

    For enquiries relating to these Terms and Conditions:

    Silvère Elite

    www.silvereelite.com

    silvereelitecontact@gmail.com

    66 Avenue des Champs-Elysées, 75008 Paris, France

    MODEL WITHDRAWAL FORM

    Complete and submit this form only if you wish to withdraw from a contract and retain an applicable statutory right of withdrawal.

    To: Silvère Elite

    Email: silvereelitecontact@gmail.com

    Address: 66 Avenue des Champs-Elysées, 75008 Paris, France

    I hereby notify you of my withdrawal from my contract for the following digital programme or service:

    Programme purchased: ______________________

    Order number: ______________________

    Ordered on: ______________________

    Consumer's full name: ______________________

    Consumer's address: ______________________

    Consumer's email address: ______________________

    Date: ______________________

    Signature (only if submitted on paper): ______________________